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What about import duties/taxes?
For deliveries outside the EU your package may be subject to your own country's import duties/taxes, you are responsible for these additional charges, which are levied once the package arrives in your country. We have no control over these charges and therefore cannot anticipate what they will be.
Other questions
- You say you may have to split the order for delivery purposes does this mean I pay more postage?
- Who delivers your parcels?
- What if only part of my order is in stock?
- What are the Distance Selling Regulations and how do they affect me?
- What about VAT?
- What about import duties/taxes?
- I've returned an item - where's my refund?
- I've lost my original paperwork - what do I do?
- I've lost my FREEPOST label - what do I do?
- I was out when Royal Mail tried to deliver - what happens now?
- I want to cancel my order - how do I do this?
- How will my item(s) be packaged?
- How do I return an item?
- How can I pay for my order?
- Do you offer a gift wrap/boxing option and if so how much is it?
- Can I exchange an item?
- Are posting and packing charges refunded if I return an item(s)?
- Are gift-box charges refundable?
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